About

Prabhanshu Kumar is a committed and goal-driven Technical Lead with over 5 years of experience in Production Support for Citi Bank North America Project. He is an expert in working in multi-cultural environments with the merit of understanding client requirements. Prabhanshu has been extensively involved in defining service standards/guidelines that serve as a benchmark for excellent service delivery as per global standards & SLAs. He has played a pivotal role in the migration of documents, code as well as new projects. Prabhanshu is a team-based management style professional coupled with the zeal to drive visions into reality. Currently, he is working as a Production Support Engineer for the client Target Corporation at Tata Consultancy Services. He is responsible for monitoring and managing running processes and applications in the servers. He also creates scripts to automate repetitive tasks and proactively identifies and resolves issues. In the past, Prabhanshu worked as an IT Analyst at TCS where he was involved in monitoring and managing running processes and applications in the servers. He created scripts to automate repetitive tasks and proactively identified and resolved issues. Prabhanshu was extensively involved in Reconciliation Activity, i.e., sync up between master files and the database. He was also involved in reusable components development for batch/job automation. Additionally, he handled client bridges and followed up with other vendors. Prabhanshu has a Bachelor of Technology (BTech) in Computer Science from Sikkim Manipal University of Health, Medical and Technological Sciences. He also completed his HSC in Physics, Chemistry, and Mathematics from Rose Public School. With 12.20 years of relevant experience, Prabhanshu is a Senior Software Engineer with a strong technical background and excellent management skills. He is seeking a position that provides him with responsibilities and challenges congruent to his attitude, aptitude, and qualification. He aims to use his experience to add further value to the organization he would be working for.